Working remotely means that more security is required to protect your data. All information transmitted across the internet has a potential to be attacked by hackers. Laptops and other mobile devices are often used on unsecure public networks, such as in cafes or hotels. At a minimum, any computer or laptop that connects to the company network remotely should have enterprise-grade anti-virus, anti-malware, up–to–date Operating System(OS) patching, up–to–date software patching, strong passwords, a network security firewall, […]Read More


Most people feel safer than they really are when it comes to sending things over the internet and cell networks. Sending passwords, credit card information, social security numbers and other personal data by email, text message or apple’s airdrop are not secure ways to send information. They can be hijacked and the information inside is not encrypted. The safest way to send information is over the phone or in person. There are methods to secure […]Read More

Russian cyber-attack targets routers and modems across the globe

The FBI has recently released a Public Service Announcement about Russian malware targeting several brands of routers including Linksys, Mikrotik, netgear, QNAP, TP-Link and others. This attack has compromised hundreds of thousands of routers worldwide. The malware is able to collect information, exploit devices, block network traffic and cause other problems with the routers that are infected. The FBI States that rebooting home and office routers, changing and making a more complex passwords, installing latest […]Read More

Microsoft Exchange and Secure Socket Layer certificates

Microsoft Exchange uses Secure Socket Layer (SSL) certificates for many things such as securing email and sending and receiving email on computers cellphones and mobile devices such as iPads or tablets. SSL certificates for Microsoft Exchange are extremely important and when they expire they can break the flow of email. Purchasing the SSL certificate renewals with enough time to get the SSL certificate installed is recommended so that your email does not break. Palmer Technology […]Read More

Microsoft Patch causing mouse and Keyboard Failures

Microsoft has released a patch that is causing mouse and keyboard failures in various Windows 10 computers. This issue appears to only be resolved by removing Windows Update KB 4074588. The tricky part is removing it without a working mouse or keyboard! The way to do this is to remote into the device using a remote access software or RDP and roll that patch back. You can get some more information on this patch by […]Read More