Anti-virus and anti-malware software help prevent and remove viruses and exploits from your computers. They can also block legitimate applications which can interrupt operations and requires special configuration.
Anti-virus and anti-malware should be updated with the latest virus definitions and application updates to protect your computers and minimize blocking legitimate applications. Recently Malwarebytes Anti-Exploit software blocked Adobe products including scanning into a PDF and other plugins.
WHAT YOU CAN DO ABOUT IT
You can have your IT staff or vendor allow legitimate applications that the Anti-virus and anti-malware may be blocking by adding exclusions provided by application vendor.
WHAT PALMER TECHNOLOGY OFFERS
Palmer Technology Solutions offers Managed Antivirus, Managed Anti-Malware and a premium service for both. The premium service covers virus removal as well as software setup and configuration