Microsoft announced the end of extended support will be on January 14, 2020 for Windows 7, Windows Server 2008 and Exchange 2010. This means that these operating systems and services will no longer be patched or supported. This makes  devices with these operating systems and services a threat to your network because vulnerabilities and exploits […]Read More

How-To Deliverables

We offer step-by-step how-to guides called deliverables for many in-house I.T. tasks that users can perform on your computers and networks. WHAT YOU CAN DO ABOUT IT Users can be trained to perform these tasks so that your company can be self-sufficient in many areas of IT. If there are tasks that are performed on […]Read More

Microsoft Patch causing mouse and Keyboard Failures

Microsoft has released a patch that is causing mouse and keyboard failures in various Windows 10 computers. This issue appears to only be resolved by removing Windows Update KB 4074588. The tricky part is removing it without a working mouse or keyboard! The way to do this is to remote into the device using a […]Read More

Microsoft Patch and Quickbooks Conflict

A Microsoft Patch KB 4073701 for Windows 7 SP1, Server 2008R2 SP1 and 2008 R2 SP2 has been causing errors and “AppCrash” with several applications – primarily Quickbooks. Removing the update and running the application again should prevent the crashes continuing. Microsoft has released an article stating that installing Microsoft Patch KB 4019990 may resolve […]Read More

Microsoft Update Causing Windows 10 Crash

In January of 2018, Microsoft released a Windows 10 Patch that causes slowness, hangs and crashes of the Windows 10 operating system. This patch does not negatively affect all machines. For some machines, it has taken several weeks to show symptoms. Until Microsoft fixes the issue, PTS has removed the windows patch from our Proactive […]Read More